Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Trip Porom ("we", "us", "our") collects, uses, and protects your personal information when you use our website tripporom.com (the "Service"). By using the Service, you consent to the practices described here. This policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

• Personal info you provide: name, email, phone, WhatsApp number, and trip preferences via our planner form.
• Automatic info: IP address, browser type, device, and pages visited (via standard web analytics).
• Communication: messages you send us via email, WhatsApp, or contact form.

2. How We Use Your Info

• To create and send your custom trip plans.
• To respond to queries and improve our service.
• To send occasional updates or offers (only if you opt in).
• To comply with legal obligations under Indian law.

3. Sharing of Information

We do not sell your data. We share information only with:

• Service providers (e.g., email/hosting platforms) who help us operate.
• Government authorities, if legally required under Indian law.

4. Data Security

We use reasonable security practices to protect your data, in line with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. However, no internet transmission is 100% secure.

5. Your Rights

• Access, correct, or delete your personal data by writing to us.
• Withdraw consent for marketing communications anytime.
• Lodge complaints with the Data Protection Board of India if applicable.

6. Cookies

We may use basic cookies for website functionality and analytics. You can disable cookies in your browser settings.

7. Third-Party Links

Our Service may contain links to third-party sites (hotels, booking platforms). We are not responsible for their privacy practices.

8. Children's Privacy

Our Service is not directed to anyone under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date will reflect changes.

10. Contact Us

For privacy questions: contact@tripporom.com or call +91 9965964649.

Terms of Service

Last updated: April 2026

Welcome to Trip Porom. By accessing or using our website tripporom.com (the "Service"), you agree to these Terms ("Terms"). If you don't agree, please don't use the Service. These Terms are governed by the laws of India.

1. About Our Service

Trip Porom is a trip-planning service. We provide custom itineraries, hotel suggestions, route advice, and travel recommendations based on the inputs you provide. We are not a travel agent or tour operator. We do not handle bookings, sell tickets, or operate tours.

2. Eligibility

You must be at least 18 years old to use the Service. By using it, you confirm you are of legal age and have authority to enter into this agreement.

3. Your Responsibilities

• Provide accurate and truthful information when filling our forms.
• Verify all bookings (hotels, transport, attractions) directly with providers.
• Comply with all local laws, travel regulations, and visa requirements.
• Carry valid identification, travel documents, and insurance as required.
• Make your own decisions regarding safety, health, and suitability of any destination.

4. Our Responsibilities

• Provide trip plans based on your inputs, in good faith.
• Respond to queries in a reasonable timeframe (typically within 24 hours).
• Offer up to 2 free revisions per trip plan if requested.

5. Disclaimer of Liability

Trip plans are suggestions only. We are not liable for:

• Any loss, damage, injury, or inconvenience caused during your trip.
• Acts or omissions of hotels, transport providers, restaurants, or any third party we suggest.
• Changes in pricing, availability, weather, road conditions, or government regulations.
• Cancellations, delays, or quality issues with bookings made by you.
• Any health, safety, or theft incidents during travel.

You travel entirely at your own risk and discretion.

6. Intellectual Property

All content on the website (text, graphics, logos, plans we send you) is owned by Trip Porom and protected under Indian copyright laws. Trip plans are for personal use only — not for resale or redistribution.

7. Payment & Refunds

Trip Porom is a paid service. Charges depend on trip length, complexity, and customisation, and are quoted upfront before any work begins. Once a trip plan is delivered, fees are non-refundable. If you have not yet received your plan and wish to cancel, please contact us within 24 hours of payment for a full refund. Partial refunds may be considered case-by-case if the plan has been only partially delivered. All payments are processed through legitimate Indian payment gateways and are subject to applicable taxes (GST) where relevant.

8. Prohibited Conduct

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to hack, disrupt, or reverse-engineer the website.
• Submit false or misleading information.
• Spam, harass, or abuse our team.

9. Termination

We reserve the right to refuse service or terminate access to anyone who violates these Terms, with or without notice.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

11. Changes to These Terms

We may update these Terms anytime. Continued use of the Service means you accept the new Terms.

12. Contact

Questions? contact@tripporom.com or +91 9965964649.

Disclaimer

Last updated: April 2026

General Disclaimer

The information provided by Trip Porom on tripporom.com is for general informational and travel-planning purposes only. All information is provided in good faith. However, we make no representation or warranty regarding the accuracy, adequacy, validity, reliability, or completeness of any information.

No Professional Advice

Trip plans are not legal, medical, financial, or professional travel advice. Always consult appropriate professionals before making decisions involving health, finances, or visas.

External Links Disclaimer

Our Service may contain links to third-party websites. We have no control over them and are not responsible for their content or practices.

Pricing & Availability

Hotel rates, fares, and attraction prices in our plans are estimates only and subject to change. Always verify directly with providers.

Travel Risks

Travel involves inherent risks including weather, accidents, theft, illness, and political situations. You travel at your own risk. We strongly recommend purchasing travel insurance.

Image Disclaimer

Images on our website are for illustrative purposes only. Actual destinations may differ from photos shown.

Compliance

This disclaimer complies with the Information Technology Act, 2000 and the Consumer Protection Act, 2019 of India.

Contact

For concerns: contact@tripporom.com